I have been an XDR user for 9 years. They have proved to produce a very nice image at an affordable price. What I like most is that in some cases the cord is replaceable by XDR for a reasonable price. This can give a sensor a longer usable lifespan versus having to replace the sensor. Technical support is always swift and they do a nice job keeping me up and running.
We are a non-profit ministry that provides free dental and medical care to the under served and remote areas of Guatemala.
XDR’s Sensors allow us to provide a very high level of dental care for our patients regardless of location as they are portable, easy to use and of the highest quality. The software is simple to use, does an excellent job without being cumbersome or complicated and is for the most part trouble-free.
The customer service and training provided by XDR is responsive and comprehensive. Their bi-lingual trainer was a game-changer for our medical team as we were able to quickly get the sensors and software up and running and into field service.
Every person that we have dealt with at XDR exemplifies a commitment to excellence accompanied with the highest levels of customer service.
Been using XDR for about 6 years. I did not think I liked them much, and then I bought a gendex sensor…..JESUS do I ever prefer the XDR. More affordable and much better software.
I have been an XDR user for 10 years now. The sensors and software have always delivered excellent results. What has really impressed me about the company is their customer service, they have always been extremely responsive and have gone above the call of duty every time I have needed help.
XDR imaging has been amazing! From help deciding how many sensors and workstations we need to seamlessly integrating into our practice management software and also with our PAN machine. Our team quickly adapted to the software and the support has been fantastic. 5 stars from our team!
The sensors are great, image quality is the best I’ve seen!
In the design, building and set up of our new radiology clinic, XDR has been there for every step. Transitioning to direct capture intraoral sensors went better than we could have anticipated. Our experience with XDR from IT design, installing, software integrations with our PACS system, training and troubleshooting has been exemplary, XDR always comes through.
As dental IT providers, we have extensive experience with support techs from all of the major companies. XDR far exceeds the norm. When the rare support is actually needed, we get a tech very quickly. They have a small-company feel, in that the techs remember our names and are quick to solve issues, all the while ensuring HIPAA compliance measures are enforced.
People often ask me what Digital X-Ray system I use, I tell them XDR. When they follow up with why I use XDR, I tell them that I use XDR because the image quality is terrific, and the software so easy to use, and maybe most importantly that their customer service is the best of all the dental companies I deal with in my practice.
I have been very satisfied with your software. It was easy to use right from the first day I used it. As time has gone on, it has been easy to increase my knowledge and fun to use. I would say to any buyer, “Don’t look any further. Buy this product. It’s awesome!”