I was XDR’s very first customer. I’ve been with XDR for over 10 years, and I couldn’t be more pleased! We’ve not had one problem. The images are great and it’s the most intuitive software I’ve ever used. We have added more product over the years. Customer service is outstanding. Doug Yoon, the first developer and owner, has created a great product and company. His intelligence, energy, enthusiasm and fairness are exceptional! I highly recommend XDR!
XDR Radiology System has changed the way I practice and teach forever. The seamless integration provided by their friendly, efficient and knowledgeable staff made it so much easier for me to move forward and embrace new dental technology. The resolution of the digital images provide honest clarity enabling me to be more accurate during the diagnostic, treatment and recall phases in our endodontic practice. The simple and easy to read format with timely comprehensive updates enhance the overall efficiency of the dental team. XDR Radiology System has definitely brought my endodontic day to day practice, and passion in teaching, to the next level for good.
Bernice Ko, DDSI put my vote in for XDR. I have been using them for several years and really like the sensors and software. I have also used them long enough to answer the real question, what happens when a sensor breaks? Cause they will. All sensors at some point will fail. What I like about XDR is they sent me a loaner sensor and then had my sensor sent back perfectly fixed the following week. The sensors are design to be easily taken apart and the wire which is nothing more than a USB cable replaced. Most of the time when a sensor breaks it’s the connection between the cable and the sensor. Not the CMOS chip itself. So the warranty is a lot less, and for me their service is exceptional.
XDR Radiology has been a great long-term partner of my Rochester practice. The XDR team has been supportive and responsive to all my needs.
XDR has been a wonderful addition to my practice. I was first exposed to this system at the Samaritan Health Center, where the company has graciously donated a sensor and software to this free local clinic. While I had been planning to choose between Dexis, Kodak and Schick, XDR proved to be everything I was looking for in image quality as well as price. I also liked the warranty better than the competitors, though we have had no downtime. The company is very responsive to questions. A regional trainer spent a day with us after we had become familiar with the system and that was a big help, though the software is very intuitive. They also guided me on how to configure my computers to capture images from my Acucam cameras into the software. We have also enjoyed the ease of emailing our images with referrals. I would have done this sooner if I knew it would work this well.
After looking at many systems, we decided to go with XDR digital radiography. The system was easy to install, and the training spot on. The best part of transitioning from film x-ray to digital x-ray is the company support from XDR. As a new user, we had many questions and XDR was always prompt and accurate in returning our calls or come out to see what the company could do to help. We cannot say enough about the helpfulness of the company to get us up and running with our new system. There are many companies out there, the major difference is the customer support. We have been very happy with our transition.
I think XDR is superior to other sensors.
James H Eaker, DDS PA
Michael P. Webberson, DDS, General Dentistry